Live Order Tracking & Calling Your Server
Watch your meal's progress from kitchen to table, and request water, service, or the bill anytime.
Quick Steps Summary
- 1After placing an order, keep the tracking page open on your phone.
- 2Watch the stepper advance: 'Order Received' -> 'In Kitchen' -> 'Ready' -> 'Served'.
- 3Need extra napkins, water, or cutlery? Tap the 'Call Waiter' button.
- 4Ready to wrap up? Tap 'Request Bill' to alert your server.
Meal in Preparation
1. The 4 Stages of Your Order
Stage 1: Order Received — The restaurant has received your order and the manager has confirmed it.
Stage 2: In Kitchen — The chefs have started cooking and assembling your dishes.
Stage 3: Ready — Food has been plated and is at the pass waiting for pickup.
Stage 4: Served — The friendly service team has delivered the dishes to your table. Enjoy your meal!
2. The On-Screen Service Bell
Waving your hands across a crowded restaurant can feel awkward. MenuMinute includes an on-screen Service Bell for tables:
Tap 'Call Waiter': Alerts staff that your table needs quick assistance (water refill, clean fork, extra sauce).
Tap 'Request Bill': Lets your server know you are ready to settle the tab, allowing them to bring the bill folder or portable card terminal right away.
Discreet & Attentive
If your restaurant has enabled guest service requests, staff can see the request and table information in their service view.
Frequently Asked Questions
What if I accidentally close the browser tab?
Scan the table QR again to reopen the menu. If your order tracking link is no longer visible, ask restaurant staff to check your order.
Still have a question?
If this guide does not answer your question about Live Order Tracking & Calling Your Server, browse the common questions or ask a member of your restaurant team for help.
More Diner Guides
Placing Your Order: Dine-In & Scheduled Pickup
Once you have selected your dishes, placing your order takes just one tap. Review your order in the cart drawer, verify your table number, and send your ticket straight to the kitchen.
Safe Offline Browsing & Saving MenuMinute to Your Phone
Restaurants with thick stone walls or underground dining areas sometimes have poor cellular reception. MenuMinute can save eligible public menu pages for later viewing. Offline availability depends on what your browser has already cached, and some photos or details may be missing.