Placing Your Order: Dine-In & Scheduled Pickup
Review your cart, confirm your table number, and submit your order directly to the restaurant.
Quick Steps Summary
- 1Tap the floating cart button at the bottom of the screen to open your cart drawer.
- 2Review your dishes, portion quantities, and selected modifiers.
- 3Verify your table number (if dining in) or choose your pickup time.
- 4Tap 'Submit Order' to send your request to the restaurant. Staff may need to accept it before preparation begins.
- 5Keep the tracking screen open to follow your meal's preparation in real time.
1. Dine-In Orders (At Your Table)
A table-specific QR identifies your table for the restaurant. Confirm that the displayed table is correct before submitting.
Your order is sent to the restaurant for review. The kitchen receives work according to the restaurant's acceptance and kitchen settings.
2. Scheduled Pickup Orders (Takeout)
For restaurants offering pickup, you can choose when you would like your food prepared (e.g. 'Ready in 25 minutes' or 'Schedule for 7:30 PM').
You will receive an on-screen tracking ticket so you can pick up fresh, hot food without waiting in line.
Frequently Asked Questions
How do I pay for my order?
Payment depends on the restaurant: many restaurants accept payment directly at your table via cash or card terminal when your food arrives, while others offer online payment directly on your phone.
Can I add more items to my table later during the meal?
Yes! If you decide to order drinks, sides, or dessert later, simply scan the QR code again or keep the menu tab open to submit an additional order for your table.
Still have a question?
If this guide does not answer your question about Placing Your Order: Dine-In & Scheduled Pickup, browse the common questions or ask a member of your restaurant team for help.
More Diner Guides
Customizing Dishes, Portion Sizes & Modifiers
Craving extra parmesan, less ice in your beverage, or a specific spice level? Tapping a dish opens the customization sheet where you can tailor your meal before adding it to your order.
Live Order Tracking & Calling Your Server
No more wondering when your food will arrive! Follow your order through an accessible step-by-step progress tracker. Plus, use the on-screen Service Bell to request assistance without waving across the room.