LIVE ORDERING / ORDERING PLAN

From a quick scan to an organized order.

Let guests browse and submit dine-in or pickup orders from your published menu. Staff review and accept each order while guests follow its status.

Included in paid plans

Online ordering comes with the Ordering plan at ₹119 a month (and every plan above it). Your free QR menu works from day one; upgrade from your billing page when you are ready to take orders.

MenuMinute / Restaurant Online Ordering
MenuMinute orders workspace for restaurant staff
Orders · Actual MenuMinute interfaceView the screen walkthrough
Editorial hero artwork from the restaurant Orders service counter
Orders • The Service CounterOriginal MenuMinute workspace artwork

Made for real service

What it helps you do

Capabilities depend on the plan and outlet. Explore the benefits and check the availability note for this feature.

1

Keep guests informed

When ordering is enabled, guests can submit a request and follow an order tracking page. Submission is not the same as restaurant acceptance.

2

Put your staff in control

Restaurant operators review requests and manage acceptance through authorized workflows.

3

Use accurate prices

Order prices are calculated server-side using the outlet's configured menu rather than relying on a guest's browser totals.

At a glance

  • Dine-in and pickup requests
  • Staff order acceptance
  • Guest order tracking
  • Outlet eligibility controls

A practical restaurant story

Keep the handoff between guest and restaurant clear

Guests scanning a menu may expect immediate confirmation, but a restaurant still needs to check capacity and availability. MenuMinute distinguishes submitting an order request from staff acceptance.

On the Ordering plan, a guest chooses dishes and sends a dine-in or pickup request. The restaurant accepts or declines the ticket and the guest can follow its status. Prices are calculated on the server.

Keep ownership of acceptance and preparation decisions with the team. Payment capture, settlement and availability depend on separate configuration.

The workflow

How it works

01

Choose the Ordering plan

Upgrade from your billing page. Ordering switches on for your outlet as soon as the payment is confirmed.

02

Guest submits an order

A guest chooses supported menu items and submits a dine-in or pickup request.

03

Restaurant confirms and prepares

Staff accept or decline the request and the guest can follow status updates.

Helpful answers

Frequently asked questions

Need a deeper walkthrough? Read the orders guide.

Is online ordering available as soon as I sign up?

Ordering is part of the paid Ordering plan. Start free with a QR menu, then upgrade from your billing page whenever you are ready.

Does placing an order mean the restaurant accepted it?

No. A guest submission is a request until the restaurant accepts it.

Does this automatically charge the customer's card?

No. Payment availability is separate. A staff-recorded paid status is not proof of an online payment provider charge.

Your restaurant, your next step

Explore the tools that fit your service.

Online ordering comes with the Ordering plan at ₹119 a month (and every plan above it). Your free QR menu works from day one; upgrade from your billing page when you are ready to take orders.